Questions about privacy? Email dave@managerforge.com.
Introduction
ManagerForge ("we," "us," or "our") is a product of David Liloia, operated at managerforge.com. This Privacy Policy explains how we collect, use, store, and protect your information when you use the ManagerForge platform.
By creating an account or using ManagerForge, you agree to the practices described in this policy. If you do not agree, please do not use the service.
Our commitments
Before the details, here is what matters most:
- We never train AI models on your data. Anthropic's API terms prohibit model training on API inputs.
- We never sell your data to third parties.
- We never share your data for advertising purposes.
- Meeting notes and 1:1 content are private to each manager. Organization features focus on billing and team management, not surveillance.
- You own your data and can export or delete it at any time.
Data we collect
Account information
- Name and email address
- Password (stored as a one-way hash, never in plain text)
- Company name (optional)
Meeting and team data
- Meeting notes and transcripts you create or record
- Audio recordings of live meetings (temporary, see Retention section)
- Action items and development events you log
- Team member names, roles, and notes
AI-generated content
- Insights and analysis generated from your meeting data
- Coaching feedback and manager pattern reports
- Performance review drafts
Usage and billing data
- Subscription tier and audio minutes consumed
- Feature usage patterns
- Payment information (processed and stored by Stripe, never stored on our servers)
Analytics data
- Anonymized page views and product usage via PostHog
- No personally identifiable information is sent to analytics
How we use your data
We use your data exclusively to provide and improve the ManagerForge service:
- Process meeting notes and generate AI-powered insights
- Transcribe live audio recordings
- Provide coaching analysis and performance review support
- Send transactional emails (welcome messages, usage alerts, receipts)
- Send optional marketing emails (newsletter, product updates) with one-click unsubscribe
- Improve the product based on aggregated, anonymized usage patterns
Third-party service providers
We share data with the following service providers solely to operate the platform. None of these providers resell your data or use it for their own purposes.
| Provider | Purpose | Data shared |
|---|---|---|
| Anthropic (Claude) | AI processing | Meeting notes and team member context |
| Deepgram | Live transcription | Audio streams during recording |
| Resend | Email delivery | Email addresses and message content |
| Stripe | Payment processing | Payment and billing information |
| PostHog | Product analytics | Anonymized usage events |
| DigitalOcean | Database and file storage | All application data (encrypted at rest) |
| Vercel | Application hosting | Application requests and logs |
Data retention
- Account data: Retained until you delete your account.
- Meeting notes and transcripts: Retained until you delete your account.
- Audio recordings: Automatically deleted after 30 days via automated cleanup.
- AI-generated content: Retained until you delete your account.
- Payment records: Retained as required by tax and financial regulations.
Your rights
You have full control over your data:
- Access: View all your data within the app at any time.
- Export: Download all your data as JSON from Settings > Account.
- Delete: Permanently delete your account and all associated data from Settings > Account. Deletion cascades to all meetings, notes, team members, and AI-generated content.
- Correct: Edit your profile information and meeting notes at any time.
- Unsubscribe: One-click unsubscribe from marketing emails. Transactional emails (receipts, security alerts) cannot be opted out of.
Data security
We take reasonable measures to protect your data:
- All data is encrypted in transit using TLS/HTTPS.
- Passwords are hashed using bcrypt and never stored in plain text.
- Database connections use SSL encryption.
- API keys and secrets are stored as encrypted environment variables, never in source code.
- Session tokens expire automatically.
No system is 100% secure. If we discover a data breach that affects your account, we will notify you by email within 72 hours.
Children's privacy
ManagerForge is designed for use by adults in a professional context. We do not knowingly collect data from individuals under the age of 16. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
International data transfers
ManagerForge is hosted in the United States. If you access the service from outside the United States, your data will be transferred to and processed in the United States. By using ManagerForge, you consent to this transfer.
Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on the platform. Your continued use of ManagerForge after changes take effect constitutes acceptance of the updated policy.
California privacy rights
If you are a California resident, you have the right to:
- Know what personal information we collect about you
- Request deletion of your personal information
- Opt out of the sale of your personal information
We do not sell personal information. To exercise your rights, email dave@managerforge.com.
Contact us
If you have questions about this Privacy Policy or how we handle your data, contact us at dave@managerforge.com or via our contact page.